Returns and Exchange Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return and exchange policy.

1. Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all oringal tags and labels attached.

2. Returns Process

To return an item, place the item securely in its original packing and include your proof of purchase, then mail your return to the following address.

Home and Happy Smart Care

Attn: Returns

64 Albany st

Crows Nest, New South Wales 2065

Australia

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

3. Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 20 - 30 days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

4. Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

5. Questions

If you have any questions concerning or return policy, please contact us at:

Phone: 0417403199

Email: hello@homeandhappy.com.au